Customer Profile

  • Full-service legal firm
  • Located across South West, Thames Valley and London
  • Providing legal services since 1873

Solution Benefits

  • Efficient inbound mail management
  • Implemented agile working capabilities
  • Transformed paper processes to digital
  • Improved productivity

Background

Established in 1873, RWK Goodman has over 570 colleagues, 36 specialist areas and 3 core divisions.

A Top 100 law firm, they use their experience across the full range of commercial and private law sectors, including: Retail & Hospitality, Banking & Finance, Technology & Media, Health & Social Care and Energy & Infrastructure, amongst others, as well as private legal needs.

RWK Goodman have offices across the South West, Thames Valley and London.

The Challenge

Shifting towards agile working and hybrid working was a key driver for RWK Goodman. They wanted their people to be able to work from anywhere with access to complete digital files.

Previous risks were that their post was physical, meaning it could get lost, damaged, or even sit on desks for weeks waiting for the correct recipient.

We worked with them to to build a digital system where documents are scanned, sorted and filed swiftly and securely.

See how we’re helping RWK Goodman manage their inbound documents more efficiently, with a smart and secure digital mailroom system, by watching the video below.