Customer Profile

  • Growing legal firm
  • Located in Salford, Manchester
  • Providing legal services since 1969

Solution Benefits

  • Efficient inbound mail processing
  • Manual processes transformed to automated digital processes
  • Fee earner and admin staff time freed up

Background

As leading legal advisers to the insurance and commercial sectors in the UK & Ireland, Horwich Farrelly have been driving innovative solutions and disrupting the status quo since 1969.

Their success has seen them expand, and continue to expand, across a full range of services including corporate law, employment law, real estate, dispute resolution, restructuring and insolvency, debt recovery, professional indemnity and product liability.

The Challenge

As a growing organisation, HF receives an increasing amount of documentation each day.

Processing these documents, scanning and uploading them to their case management system manually each day was requiring more people and resources. Fee earners were also spending too much time on manually verifying and classifying documents.

See how we helped HF with an end-to-end document processing and management solution that’s boosting efficiency and productivity, by watching the video below.