- Full-service legal firm
- Located across Scotland
- Providing legal services for over 150 years
Solution Benefits
- Efficient inbound and outbound mail management
- Increased engagement from staff
- Improved productivity
- Huge cost savings
Background
Thorntons believe in doing what’s right for their clients and communities, and have been doing so for over 150 years.
As one of Scotland’s largest and most respected full-service legal and property firms, they deliver high quality practical advice with exceptional levels of client care. Ultimately, they want to help individuals and businesses deal with life’s challenges: and make the most of the opportunities.
With offices across Dundee, Edinburgh, Glasgow, Inverness, Angus, Fife and Perth; 70 Partners supported by over 510 colleagues – many of who are accredited specialist lawyers in their area of law; you can be sure of getting the best support and advice for your needs.
The Challenge
Paper use was an enormous challenge for Thorntons, with two previously unsuccessful attempts to go paper-lite or paper-free. Technology needed to deliver value to the firm, so engagement was critically important, in order for all users to appreciate the capabilities and benefits that new technology could deliver.
We worked with them to build a powerful scanning and digital mailroom system.
See how we’re helping Thorntons improve the efficiency of their inbound and outbound mailroom capabilities, as well as realise enormous cost savings, by watching the video below.
